Use code DURAKID15 for 15% off your first order — free shipping over $75 AUD

DuraKid FAQs

Answers to common questions about DuraKid school bag tags, OOSH and OSHC routines, shipping, durability, custom patches, schools and wholesale orders.

About DuraKid

DuraKid makes durable school bag tags that help children, parents, teachers and carers quickly see a child’s after-school routine, such as OOSH, OSHC, parent pickup or home bus.
They are used as a clear visual reminder on a child’s school bag so teachers, carers and children can quickly identify where the child needs to go after school.
DuraKid tags are designed for Australian families, kindergarten and primary school children, teachers, OOSH and OSHC services, grandparents, carers and families with changing weekly routines.
They are most useful for kindergarten and early primary students, but they can be used by any child who benefits from a clear visual school pickup reminder.

OOSH, OSHC and After School Care

OOSH and OSHC both refer to outside school hours care. The wording varies by state, school and service. NSW families commonly use OOSH, while OSHC is widely used nationally and in states such as Victoria.
Yes. DuraKid offers OOSH Care tags designed to help teachers and carers see when a child needs to go to OOSH after school.
Yes. DuraKid tags can be used for OSHC, outside school hours care and after school care routines. Custom patches can also be used where a family or service wants different wording.
Yes. The tag acts as a clear visual reminder on the school bag so the child, teacher and OOSH staff can quickly see the after-school routine.
Yes. DuraKid tags are designed for after-school routines including OOSH, OSHC, after school care, home bus and parent pickup.

School Pickup and Home-Time Routines

Yes. DuraKid tags are designed to be large, bright and easy to notice when attached to the outside of a school bag.
Yes. Most families use the Essentials Kit and clip the correct tag to the bag each morning based on that day’s routine.
Yes. Parent Pickup is one of the core DuraKid tag options.
Yes. Home Bus is one of the core DuraKid tag options.
Yes. Families can use custom wording such as Mum’s Place, Dad’s Place, Nana’s House, Pop’s Pickup or similar routine reminders.
No. DuraKid is a visual reminder and communication aid. Families should still follow all school, OOSH, OSHC and pickup procedures.

Product Durability and Materials

Yes. DuraKid tags are designed to handle normal school use, including rain, sun and daily bag wear.
The patches are water resistant. They are designed for normal school use but should not be treated as fully waterproof.
DuraKid tags are designed to last the school year and handle real school-bag use better than many paper, sticker or lightweight acrylic reminders.
Yes. They are designed for everyday school life, including bags being dropped, carried, packed and moved around.
Yes. A DuraKid tag is reusable, clearer, more visible and more durable than paper notes, stickers or writing on skin.
DuraKid tags are designed to be larger and more visible on a school bag, making them easier for teachers and carers to notice quickly.

Custom Patches and Personalisation

Yes. DuraKid tags have a Velcro-compatible reverse side that can hold custom or pre-made patches.
Common options include a child’s name, bus number, pickup person, classroom, allergy reminder, medical note, grandparent pickup or custom routine.
Yes. Custom name or text patches can be added to personalise the tag.
Yes. Schools, OOSH and OSHC services can enquire about custom wording, bulk orders and sample packs.

Shipping and Delivery

DuraKid currently ships within Australia.
Orders are usually processed within 2 business days, then Australia Post delivery times apply.
Yes. Tracked shipping can be selected at checkout.
Yes. Lower-cost untracked shipping may be available for small orders, but tracked shipping is recommended for extra peace of mind.
Orders over $75 AUD ship free within Australia.

Returns and Refunds

Contact DuraKid within 14 days of receiving your order so the issue can be reviewed and a replacement or refund can be arranged where appropriate.
DuraKid does not offer refunds for change of mind.
If the product is faulty, damaged or incorrect, contact DuraKid with your order details and photos so the issue can be assessed.

Schools, OOSH Services and Wholesale

Yes. DuraKid works with schools, preschools, P&C associations, OOSH services and OSHC providers.
Yes. Bulk and wholesale enquiries are welcome.
Yes. Schools and OOSH/OSHC services can request a sample pack if they pay postage and provide proof of connection to the school or service.
Suitable proof may include a school or service email address, staff ID, official website listing, letterhead, or other reasonable proof of connection.
Yes. P&C groups can enquire about bulk orders, fundraising options and school community packs.
Yes. Services can share DuraKid as a helpful visual reminder option for families managing after-school care routines.

Safety and Age Suitability

DuraKid tags contain small parts, including a D-ring and carabiner clip, so they are recommended for children aged 5 years and older.
Adult supervision is recommended for younger children, especially because of the small parts.
It should be attached securely to an external zipper, handle or loop where it can be seen clearly and does not create a trip or snagging hazard.

Ordering and Using DuraKid Tags

If your child has one regular routine, choose the matching tag such as OOSH Care, Parent Pickup or Home Bus. If the routine changes during the week, the Essentials Kit is usually the best option.
The Essentials Kit includes the core routine tags for common after-school situations, including OOSH Care, Parent Pickup and Home Bus.
Clip the correct tag to the outside of the school bag before school so it is visible during the afternoon pickup routine.
Yes, if the routine is the same each day. If the routine changes, swap to the correct tag each morning.
Yes, where the tag wording matches the routine or where a custom patch is used.